Kettle & Fire Reviews

Kettleandfire.com offers bone broths and soups with prices starting at $8.99 per carton. Customers can save by subscribing to receive 20% off for life and free shipping on orders of 12 or more cartons. Additionally, they run occasional promotions like a 12% off flash sale. The subscription service is customizable and comes with VIP perks, including first alerts on new products and promotions. The company emphasizes no hidden fees and easy cancellation for subscriptions.

Kettleandfire.com is celebrated for its bone broths and soups, which are crafted from 100% grass-fed bones. The company's best-selling products include the Reduced Sodium Chicken and Beef Broths, as well as the Turmeric Ginger and Mushroom Chicken flavors. These broths are designed to support various health and wellness goals, such as improving digestion, aiding joint mobility, enhancing immune function, providing anti-inflammatory benefits, and assisting with weight management. Customers can also take advantage of the subscription service for discounts and exclusive access to new products.

To update the payment method for a subscription at Kettleandfire.com, customers need to log into their account on the website. Once logged in, they should navigate to the Manage Subscription section accessible from the account page. Here, they can click on Update Payment Method. Upon doing so, an email will be sent with further instructions to complete the update process. Additionally, customers can cancel their subscription at any time by emailing support@kettleandfire.com and following the instructions provided in the response or by contacting customer support. It is important to note that orders identified as "Processing" or "Shipped" cannot be canceled, and customers will be responsible for all charges incurred prior to the cancellation of their subscription.

Kettleandfire.com offers a risk-free money back guarantee for customers who are not satisfied with their products. Customers can call or email within 30 days of purchase to initiate a refund for up to $100. This guarantee is available once per customer. For items that are defective or damaged, replacements are available. If an order is damaged, customers should send a message with a picture of the damage. The refund process can take 5-10 business days, and the time may vary by financial institution. If the refund is not reflected after this period, customers should contact their financial institution. In terms of shipping, orders are typically processed within one to three business days, excluding holidays. Free shipping is offered on orders of 12 or more cartons. Once an order ships, customers will receive an email with tracking information. Kettle & Fire also ships to APO/DPO/FPO addresses without a shipping fee for all order sizes. For Canadian customers, Kettle & Fire products can be purchased through a specific portal for Canada.